General terms and conditions

Expired Registration Recovery Policy (ERRP)

Onlide Inc

Besides the General Terms and Conditions of Business and Registration it is also necessary for you to acknowledge this Expired Registration Recovery Policy (ERRP).

  1. Prior to expiration, you must notify the registered name holder of the expiration at least two times. The first time approximately one month prior to expiration (26-35 days prior to expiration is considered compliant) and a final time approximately one week prior to expiration (4-10 days prior to expiration is considered compliant).

  2. Notifications of expiration may be presented in one or more languages, but must be provided at least in the language of the registration agreement you have with the registerered name holder and must be communicated in a manner, such as by email, that does not require affirmative action to receive the notification

  3. All e-mail and communications on paper send to the registered domain name holder must be stored for 3 years for auditing purposes.

  4. Expiry notifications and or logs of the notifications to the registered domain name holder for atleast 3 years.

  5. You must permit the registered name holder to redeem a deleted registration during the redemption grace period, if a redemption grace period is offered by the respective registry.

  6. You must describe on your website (if used) the methods used to deliver pre- expiration notifications, and your registration agreements must include either a similar description of your notification methods or at a minimum link to the applicable page(s) on your website where this information is available).

  7. You must make the renewal fees reasonably available to registered name holders and prospective registered name holders at the time of registration of a gTLD (at a minimum, these fees must be included on your website and a link to these fees must be included in your registration agreements). Restore fees have to be reasonable.

  8. The above is a summary of the ERRP terms. The entire ERRP can be viewed here: